Student Academic Resource Center
Student Satisfaction Survey

1. How would you rate the overall quality of service you received from SARC today?
   
Please indicate to what extent you agree or disagree with the following statements regarding the service you received from SARC today. If you answer disagree or strongly disagree, please explain your experience in the comment box.
       
     
Comments
       
2. I received the services I requested today
       
3. I was treated courteously
       
4. I was assisted in a timely manner
       
5. The physical environment was comfortable
       
6. I had enough time to interact with SARC staff today
       
7. SARC staff focus on student needs
       
8. The services I received today fully met my needs
       
9. Is this the first time you used the SARC services? Yes No
     
10. Including this visit, how many times have you used SARC services?
       
11. When do you plan to return to SARC for assistance or service?
       
12. How did you first learn about SARC services?
13. What SARC service(s) did you use today? (SELECT ALL THAT APPLY)
     
 
Advising ( CAP Pegasus Other)
CLAST ( Prep Advising Alternative)
Supplemental Instruction
Computer Use
Learning Skills Advisor
Classroom Presentation
Learning Skills Handouts
Tutoring
Testing
Independent Study
Learning Skills Workshop
Other (PLEASE SPECIFY)
   
     
14. Based on the service(s) you received today, how will you apply what you have learned?
     
15. What is your current Classification?
       
16. In which college is your major?
       
Please add any comments or suggestions you would like to make about SARC services, staff, or facilities.  
   

THANK YOU

Unit of Academic Development and Retention
Division of Student Development and Enrollment Services

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